English
We are currently working on translating our website into English. In the meantime, on this page you will find basic information about general aspects of our store, the type of items offered and how to place orders
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1. CUSTOMER INFORMATION
Regardless of what you find below, do not hesitate to request additional information about our items, shipping, payment methods or any other area of the store, by writing to us at our email address camaret.design@gmail.com
2. CAMARET DESIGN PRODUCTS
Camaret Design is primarily a shop for handbags. Our bags are handmade from natural fibres of vegetal origin. A 100% recyclable, compostable and biodegradable material, non-toxic, solvent-free and hypoallergenic. They can be cleaned simply with a damp cloth.
We offer bags in three sizes: large (30 x 19 x 10 cm approx.), medium (24x 19 x 10 cm approx.) and small (14 x 19 x 6 cm approx.), not including the sizes of handles or straps.
The shop also offers extras for these bags (straps and scarves), as well as bags made of regular fabric (large and small) and various accessories (screen prints, placemats and coasters, cushion covers and hair ties).
3. AVAILABILITY OF ARTICLES
The availability of the products in our shop (always handmade and, in most cases, made from imported materials) is sometimes subject to delays, which is why the delivery of certain models may be delayed. You will be informed of availability and delivery times prior to making your purchase.
4. ORDERS, PAYMENT METHODS AND SHIPMENTS
Placing an order
You can place an order by filling out the order form, which you will find under the Order form tab in the main menu or under the Orders tab on various pages of this website. In the form you must indicate the item you have chosen, a name and postal address for delivery and confirmation of a contact email, as well as the chosen payment method and the type of postal delivery you prefer. You can also place an order by simply sending an email to our email address camaret.design@gmail.com, indicating the same details. Once we receive your form or email, we will send you an email confirming receipt of your order to inform you of the availability of the item, the cost of delivery and the details for making the payment according to the payment method you have chosen.
Shipping costs
Camaret Design prices do not include shipping costs. Shipments are made by postal parcel. For the most common shipping (bag in a box measuring 34x24x11 cm) the cost is around €5.95 for standard shipping and €9.95 for certified shipping, to any point in Spain (except the Canary Islands) and between 14 and 18 € to nearby European destinations (France, Germany, the United Kingdom...).
VAT included
All prices at Camaret Design include VAT.
Payment methods
We have three methods for making the payment:
a) Transfer
b) Bizum
c) PayPal
In the confirmation email, and according to the payment method chosen by you, we will indicate either our bank account number, or our Bizum number, or our PayPal email.
Invoices
If you need a formal invoice, please send us your billing information (full name, billing address and tax identification data (VAT)) to camaret.design@gmail.com and we will send you the corresponding invoice once the purchase is confirmed and completed to your satisfaction.
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